Refund Policy
At Spec Civil, we take pride in delivering high-quality excavation and civil services. Because our work involves labor, equipment, fuel, and scheduling commitments, our refund policy is as follows:
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Deposits
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Deposits are non-refundable once work has been scheduled.
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Deposits cover administrative costs, equipment allocation, and job preparation.
Cancellations
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Cancellations made more than 48 hours before the scheduled start date may be eligible for a partial refund at our discretion, minus any incurred costs.
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Cancellations made within 48 hours of the scheduled start date are not eligible for a refund.
Services Rendered
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No refunds will be issued for services already performed, including partial completion of work.
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If a project is terminated early by the client, the client is responsible for payment of all work completed up to that point.
Unsatisfactory Work
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If you believe the work performed does not meet agreed-upon specifications, you must notify us within 48 hours of project completion.
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Spec Civil will review the concern and, if necessary, make reasonable efforts to correct the issue.
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Refunds will not be issued in place of corrective work unless agreed upon in writing.
Delays & Conditions
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Spec Civil is not responsible for delays caused by weather, site conditions, utility locates, permitting issues, or other factors beyond our control.
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Delays due to these conditions do not qualify for refunds.
Payment Disputes
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Any payment disputes must be submitted in writing within 7 days of invoice date.
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Chargebacks initiated without first contacting Spec Civil to resolve the issue may be subject to additional fees.
Contact
If you have questions regarding this refund policy, please contact us:
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Spec Civil
📞 719-620-3660